SPEAKER PROFILE

Alan is a highly experienced Productivity, Quality and Process Improvement Consultant, Trainer and Facilitator. During the past 35 years, he has worked with managers, salespeople and specialists from banks and financial institutions in the United Kingdom, Europe, Middle East, Africa and Asia. Alan has particular expertise in applying Lean Six Sigma Process Improvement techniques to improve the effectiveness and efficiency. He has designed sophisticated and engaging computer-based simulations. He led Rapid Process Improvement Projects that saved Barclays Bank over $10 million for an investment of less than $100,000.

Alan would be shedding light on how HR professionals can evaluate processes that are not meeting customer needs, taking too much time or costing too much. The focus is on how Lean Six Sigma can make a significant difference to organisations, employees and productivity.